Georgina Last

Georgina Last

Senior Change & Transformation Consultant

Georgina guides companies & people through change. Her experience lies in Financial Services, Professional Services, and High-End Manufacturing. Georgina has worked with companies such as EY & rogenSi. Georgina is often called to assist companies with the following issues: simplifying complexity to achieve revenue and growth targets, finding and executing creative solutions to people engagement in post-merger integration, and enhancing customer experience through breaking down silos.

SIMPLIFYING COMPLEXITY TO ACHIEVE REVENUE & GROWTH TARGETS

The engagements Georgina work on are either to improve revenue or efficiency.

  • Successfully developed stakeholder & communication strategy for a $2m business case for a media & entertainment company innovation lab pilot. 
  • Transformed operating model to increase revenue & deliver sustainable behavioural change. ROI of $3m in first 12 months.
  • Implemented global growth strategy to increase revenue, improve cross-selling & resource allocation. Resulted in increase in revenue across priority account segment by 35%, & 57% increase in client satisfaction engagement responses,

FINDING & EXECUTING CREATIVE SOLUTIONS TO PEOPLE ENGAGEMENT IN POST MERGER INTEGRATIONS

Integrated an industry superfund administration organisation and a dynamic private equity company with 2 very distinct cultures. Established a mentoring and coaching program to enable employees from both organisations to appreciate the similarities in their colleagues. The multifunctional teams of each organisation integrated under one operating model with an aligned management team.

ENHANCING CUSTOMER EXPERIENCE THROUGH BREAKING DOWN SILOS

Successfully identified organisational barriers having significant impact on customer experience. During the transformation of one of Australia’s leading banks, Georgina identified a systems issue that was causing significant customer dissatisfaction. The anomaly was escalated to high priority, and the change effected within seven days.

Meet the Allegra team

Caroline Mills Change Manager

Caroline Mills

Managing Director

Seath Fraser Recruitment

Seath Fraser

Director Business Change and Transformation

Tim Robinson Consulting

Tim Robinson

Executive Director Client Solutions

Sharon Grogan

Sharon Grogan

Director Operations & Corporate Governance

Rosanna Serruto

Rosanna Serruto

Contractor Care and Operations Specialist

Gordan Stokes

Gordan Stokes

Lead Talent Acquisition Consultant

Kayla Riitano

Kayla Riitano

Marketing and Events Specialist

Sarah Mills

Sarah Mills

Talent Acquisition Specialist and Contractor Care

Jeff Chua

Jeff Chua

Senior Change & Transformation Consultant

Jennifer Harrison

Jennifer Harrison

Change Analyst & Instructional Designer

Tracey Penington

Tracey Penington

Director Change & Transformation

Georgina Last

Georgina Last

Senior Change & Transformation Consultant

Russell Abotomey

Russell Abotomey

Senior Change & Transformation Consultant

Tara Mooney

Tara Mooney

Senior Change & Transformation Consultant

Helen Hayley

Helen Haley

Senior Change & Transformation Consultant

Tina Bennett

Tina Bennett

Senior Change & Transformation Consultant

Call 1300 444 425 to speak with our team about how we can partner with your organisation