A certified course for managing organisational change within IT teams, systems and departments
This short, interactive, and highly focused workshop is suitable for all IT professionals. Whether you're new to change management or seeking to enhance your existing training with certification in our unique approach, this workshop is designed for you.
Join Caroline Mills and Tracey Penington as they share their 40+ years of combined industry experience, guiding you through the fundamentals of organisational change and the constant demands it poses to IT departments. Using practical insights and real-world case studies, you will learn how to effectively manage this change across your people, projects and the broader organisation.
This workshop is delivered online in a live, interactive format, allowing you to engage directly with the instructors and ask questions. You will acquire practical, real-world skills that can be immediately applied to your current or future role within the IT industry, ensuring you are well-equipped to manage change effectively, drive successful outcomes and boost your career goals.
None
All participants receive a certified digital badge.
No training is currently scheduled
Register your interest for upcoming training below.
What you will receive
Official certification
A digital badge to showcase competency in change management fundamentals on your CV and social networks.
Mentor support
Ongoing mentorship from our industry-leading change practitioners and project managers to support your journey.
Templates and workbook
Free templates to use for managing changes across your own projects.
What you will learn
A short and highly-focused training session introducing change management and how it can be practically applied within your role in the broader IT industry.
A brief rundown on what change management is, and how it is specifically applied within the context of information and technology systems, teams and projects.
Practical ways to support your team members and the broader people within your organisation to adopt new technology. This may include things like new IT systems, programs, network configurations and other services. Whenever new technology is implemented into an organisation it comes with a significant amount of change and often resistance. Therefore it is important to properly plan, manage and support the transition to minimise disruption and loss of productivity.
Managing change is a very important component of all major IT project management frameworks like ITSM, Agile and ITIL. The methodologies we teach work in perfect unison with existing frameworks, significantly enhancing overall project success rates.
We will demonstrate how change management practices can be specifically applied to the change request process for developing and maintaining software. This will significantly streamline the rollout of new features and changes, improving outcomes for developers, stakeholders and users.
Often in IT it's not the organisation or processes that need to change, rather the individuals. We will share an introduction to the psychology of change and ways to build resilience to this, both within your team and personally.
Using case studies on how we have helped IT departments tackle various changes within their organisation, we will share practical ways change management can be used across key areas.
Who should attend?
IT Professionals
Developers, engineers, programmers, IT support, system admins etc.
Other Professionals
Anyone else who is responsible for IT tasks as part of their job role.
Learn how to more effectively manage the constant rapid changes experienced in the information technology sector.
Or call 1300 444 225 for more more information