Learn how to conduct a Change Impact Assessment (CIA)

Completing a change impact assessment is a core capability of a change practitioner, yet there is rarely any training or guidance provided on how to do this. This interactive workshop will cover a proven approach to carrying out impact assessments.

Join Caroline Mills and Tracey Penington as they step you through case studies, proven methodologies and practical tips gained from their combined 40+ years of experience at the forefront of the change and transformation industry. You will gain hands-on practice as you prepare and discuss a high-level business impact assessment, leading to an understanding of how to derive the further information that is needed for detailed Change Impact Assessments.

Duration
1 day
Format
Online (virtual)
Prerequisites

None

Pricing
Earlybird - $490 / General - $590
Allegra change impact assessment workshop digital badge

All participants receive a certified digital badge.

Certification details

- Next training dates -
Online (virtual), 19 Mar 2025
Held via Zoom
Online (virtual)
Earlybird - $490 / General - $590
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Group workshop

Have a team or group?

Group discounts and tailored training available.

MORE INFO

Tracey presenting at 2024 Change Impact Assessment workshop

A workshop for anyone involved in the change and transformation space

This interactive learning environment provides the opportunity to surface the unique set of knowledge and experiences from participants to share ideas and best practices with peers. Whether you are starting out your change journey, are a change leader, or are a seasoned change practitioner, this workshop is for anyone interested in learning to use a Change Impact Assessment.

Along with confidence and knowledge, you will leave with a set of practical tools that you can apply straight away. All attendees receive three months of free access to The Change Space, our online learning platform.

What you will receive

CIA badge

Official certification

A digital badge to showcase competency doing Change Impact Assessments on your CV and social networks.

The Change Space logo

Online resources

3 months access to The Change Space with guides, templates and materials.

Caroline Mills

Mentor support

Ongoing mentorship from our industry-leading change practitioners to support your journey.

Template icon

Template & workbook

A collection of free change impact assessment templates you can use for your job role or clients.

Workshop outline

This workshop covers all the key roles associated with conducting a successful change impact assessment using our proven model.

The purpose of a Change Impact Assessment

Discover why a CIA helps evaluate and understand the effects of a proposed change on an organisation, its processes, and its people. By doing a CIA we can identify potential risks, resistance, and areas that require additional support, ensuring a smoother transition and successful implementation.

The components of a Change Impact Assessment

Learn the key components of a CIA, including how to identify the scope of change, assess its impact on people, processes, and systems, and evaluate potential risks and resistance.

Applying your learnings to a case study

Using a real-life case study, we will show you how to analyse a change scenario, assess its impacts, and develop a tailored Change Impact Assessment strategy, ensuring you can confidently implement the principles in your own organisation.

Obtaining information required for a more detailed assessment

Learn how to get additional information required for a detailed CIA, including gathering data through stakeholder interviews, surveys, and process mapping, to ensure a comprehensive understanding of the potential impacts and necessary support for successful change implementation.

Understanding the value derived from developing a CIA

We will demonstrate why undergoing a formal impact assessment is so important when it comes to identifying potential risks, managing resistance, and ensuring the right support structures are in place to drive successful and sustainable organisational change.

Who should attend?

Change Practitioners

Change Practitioners looking to refresh and share ‘best practice’

Managers & Leaders

Any managers involved in significant change and transformation

Project Managers

Helps plan ahead for potential disruptions and downtime

Other Professionals

Anyone starting out or involved in the change & transformation space

The event stimulated active participation and discussion among attendees. The content was thought-provoking and a good opportunity to refresh.

- Industry Professional

I think the session was very engaging and Caroline really knew what she was talking about and how to get her message across.

- Industry Professional

I really enjoyed Caroline's presentation. I like how she breaks down concepts into bite-size chunks that resonate and are much more memorable.

- Industry Professional

Caro and Tracey generously shared their experiences, and their delivery styles kept the content interesting, leaving me wanting more.

- Workshop Participant

The session with Caroline was nothing short of OUTSTANDING! There was so much to take away and apply with conscious enthusiasm.

- Workshop Participant

We run regular leadership sessions, and yours was one of, if not the best, we have had. People have been talking about your session all day!

- Large

You were engaging, informative, and fun, imparting great information and experience. The audience was engaged, and I heard lots of positive comments.

- Large

This workshop gives you invaluable and helpful tools and is worth investing time in! Great place to connect with like-minded change practitioners.

- Neetika Gulati

There's an expression, "If you want to be the best, learn from the best". Caroline and Tracey are the best, and I highly recommend their courses

- Neil Cater

I highly recommend learning from the best, and with Caroline and Tracey, you cannot get much better than this.

- Neal Lynch

I wouldn’t be where I am today without Caro and Tracey's thought leadership and amazing skill set.

- Linda Robinson

Tracey was a vibrant facilitator with vast change knowledge. Thank you for reinvigorating my love of change and sharing great insights with the group.

- Course Participant

The passion and wealth of knowledge of Tracey enabled you to identify how to lift your change strategy to an enterprise approach.

- Course Participant

You have so much great knowledge, and I really loved the Change Impact Assessment Workshop.

- Workshop Participant

It was a wonderfully informative session, and I got a lot out of it . Thank you for such relevant and infectious interactions.

- Workshop Participant

The workshop was a great combination of technical/tools aspects, case studies, advice and insights into aspects like engaging leadership.

- Workshop Participant

The interactivity was great, it was very interesting, and you were both so passionate - it was hard not to be enthused and engaged!

- ANZ Employee

Thank you Caro, Tracey and Allegra. I felt privileged to join the workshop. Congrats on a great course, your knowledge and experience shines!

- Workshop Participant

Thank you for the workshop. It was fantastic, clear and concise and provided the opportunity to hear real-life experiences and put theory into practice.

- Workshop Participant

Caro and Tracey were brilliant in facilitating PowerPlus for Women - listening, encouraging, and holding a safe space for us to be vulnerable.

- Libby Pearce

Thanks so much for sharing the slides and for the super presentation yesterday – I found it incredibly valuable and very relevant to where I’m at on the project I’m working on!

- Kate Napier

From contractor care, to networking events and personal growth, your outstanding reputation in the Melbourne Change Management community is rightly deserved.

- Adam Dale

I just wanted to let you know how valuable your presentation was this morning. Thank you so much and I hope you will be presenting more in the near future.

- Che Broekman

So much fun! Really practical and hands-on. I think everyone should be learning these skills. Thanks team.

- Lori Tamaki

Thanks for the Change Impact Assessment workshop today. It went above and beyond and really helped me increase my knowledge and skills around change.

- Jenny Dyson

Learn how to carry out a change impact assessment and begin applying this straight away!

View next dates

Or call 1300 444 225 for more more information

To ensure the successful execution of our course and a positive experience for participants, we require a sufficient number of registrations for the course to proceed. In the unlikely event of a course rescheduling or cancellation, we will promptly notify you via email.