An interactive workshop for mastering effective communication styles for stakeholder management

Stakeholder management is pivotal to any successful project, change initiative, or activity. It extends beyond strategy; it is about understanding and navigating the diverse communication styles and personalities that shape project success. 

Communication is the heartbeat of successful change and transformation initiatives. Your ability to engage with stakeholders and manage expectations through effective communication is not just important; it is critical.

Join our esteemed facilitators, Caroline Mills and Tracey Penington, as they introduce participants to Communication Styles, share case studies, proven methodologies, and practical tips gained from their combined 40+ years of experience at the forefront of the change and transformation industry.

This hands-on interactive learning environment is designed to uncover a unique set of knowledge and experiences from participants, fostering idea-sharing and best practices among peers.

Secure your spot early with an Early Bird ticket for $490. If you miss out, General tickets are priced at $590.

Duration
1 day
Format
Online (virtual)
Prerequisites

None

Pricing
Earlybird - $490 / General - $590
Certified Stakeholder Communication Styles digital badge

All participants receive a certified digital badge.

Certification details

- Next training dates -
Online (virtual), 14 May 2025
Held via Zoom
Online (virtual)
Earlybird - $490 / General - $590
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Group workshop

Have a team or group?

Group discounts and tailored training available.

MORE INFO

What you will receive

Communication Styles badge

Official certification

A digital badge to showcase competency across Stakeholder Communication for your CV and social networks.

The Change Space logo

Online resources

3 months access to The Change Space with guides, templates and materials.

Caroline Mills

Mentor support

Ongoing mentorship from our industry-leading change practitioners to support your journey.

Template icon

Templates & workbook

A collection of free change management templates you can use for your job role or clients.

Workshop outline

This workshop covers practical ways to communicate, manage, and collaborate with key stakeholders, particularly in a change initiative or project management context.

The 4 main communication styles and the factors that shape them

We'll cover the four key communication styles and the factors that influence them, enabling you to understand how different styles affect stakeholder interactions and how to adapt your approach for effective engagement during change.

Adapting communication styles for maximum influence and collaboration

Learn how to adapt your communication style to different stakeholders by understanding their preferences, needs, and behaviours, allowing you to maximise influence, foster collaboration, and ensure successful engagement throughout the change process.

How to conduct a stakeholder matrix

Learn how to do a stakeholder matrix, a crucial tool for decision-making, by learning how to categorise stakeholders based on their influence, interest, and potential impact, ensuring targeted and effective engagement strategies during change initiatives.

How to identify and prioritise key stakeholders

Learn how to identify and prioritise key stakeholders by assessing their influence, interest, and potential impact on the change process, ensuring that you focus your efforts on the most critical relationships to drive successful outcomes.

Tools, templates and tips for seamless collaboration

Discover a toolbox of practical tips for seamless collaboration with stakeholders, including techniques for building rapport, managing expectations, and maintaining open communication, ensuring strong, productive partnerships throughout the change process.

Developing story-telling skills to enhance project understanding and buy-in

Learn how develop your storytelling skills for engaging diverse audiences, using compelling narratives to simplify complex ideas, enhance project understanding, and foster greater buy-in and support from stakeholders.

Who should attend?

Change Practitioners

For those already working in the industry, this workshop offers valuable experience to advance further in your role.

Managers & Leaders

Learn how to manage stakeholders more effectively, adding new skills to boost your personal career goals.

Project Managers

Stakeholder engagement is an ever-increasingly important part of managing any type of project.

Other Professionals

This workshop is a great starting point to help you boost your CV and open new doors of opportunity.

The event stimulated active participation and discussion among attendees. The content was thought-provoking and a good opportunity to refresh.

- Industry Professional

I think the session was very engaging and Caroline really knew what she was talking about and how to get her message across.

- Industry Professional

I really enjoyed Caroline's presentation. I like how she breaks down concepts into bite-size chunks that resonate and are much more memorable.

- Industry Professional

Caro and Tracey generously shared their experiences, and their delivery styles kept the content interesting, leaving me wanting more.

- Workshop Participant

The session with Caroline was nothing short of OUTSTANDING! There was so much to take away and apply with conscious enthusiasm.

- Workshop Participant

We run regular leadership sessions, and yours was one of, if not the best, we have had. People have been talking about your session all day!

- Large

You were engaging, informative, and fun, imparting great information and experience. The audience was engaged, and I heard lots of positive comments.

- Large

This workshop gives you invaluable and helpful tools and is worth investing time in! Great place to connect with like-minded change practitioners.

- Neetika Gulati

There's an expression, "If you want to be the best, learn from the best". Caroline and Tracey are the best, and I highly recommend their courses

- Neil Cater

I highly recommend learning from the best, and with Caroline and Tracey, you cannot get much better than this.

- Neal Lynch

I wouldn’t be where I am today without Caro and Tracey's thought leadership and amazing skill set.

- Linda Robinson

Tracey was a vibrant facilitator with vast change knowledge. Thank you for reinvigorating my love of change and sharing great insights with the group.

- Course Participant

The passion and wealth of knowledge of Tracey enabled you to identify how to lift your change strategy to an enterprise approach.

- Course Participant

You have so much great knowledge, and I really loved the Change Impact Assessment Workshop.

- Workshop Participant

It was a wonderfully informative session, and I got a lot out of it . Thank you for such relevant and infectious interactions.

- Workshop Participant

The workshop was a great combination of technical/tools aspects, case studies, advice and insights into aspects like engaging leadership.

- Workshop Participant

The interactivity was great, it was very interesting, and you were both so passionate - it was hard not to be enthused and engaged!

- ANZ Employee

Thank you Caro, Tracey and Allegra. I felt privileged to join the workshop. Congrats on a great course, your knowledge and experience shines!

- Workshop Participant

Thank you for the workshop. It was fantastic, clear and concise and provided the opportunity to hear real-life experiences and put theory into practice.

- Workshop Participant

Caro and Tracey were brilliant in facilitating PowerPlus for Women - listening, encouraging, and holding a safe space for us to be vulnerable.

- Libby Pearce

Thanks so much for sharing the slides and for the super presentation yesterday – I found it incredibly valuable and very relevant to where I’m at on the project I’m working on!

- Kate Napier

From contractor care, to networking events and personal growth, your outstanding reputation in the Melbourne Change Management community is rightly deserved.

- Adam Dale

I just wanted to let you know how valuable your presentation was this morning. Thank you so much and I hope you will be presenting more in the near future.

- Che Broekman

So much fun! Really practical and hands-on. I think everyone should be learning these skills. Thanks team.

- Lori Tamaki

Thanks for the Change Impact Assessment workshop today. It went above and beyond and really helped me increase my knowledge and skills around change.

- Jenny Dyson

This is a new workshop with limited tickets. Book today so you don't miss out.

View next dates

Or call 1300 444 225 for more more information

To ensure the successful execution of our course and a positive experience for participants, we require a sufficient number of registrations for the course to proceed. In the unlikely event of a course rescheduling or cancellation, we will promptly notify you via email.