Become a reflective leader driving change using creative and innovative thinking

The course is designed for Executives, Leaders and those looking to advance and enhance their careers by being able to manage and lead organisational change. It is designed as a practical ‘hands-on’ approach to learning, supported by real-life case studies.

The course provides participants opportunities to share their insights and ask questions in an open and supportive environment. As part of the course, the participant receives access to The Change Space, providing bite-sized digital content to support the learning journey.

Duration
3 consecutive days
Format
Prerequisites

There is no formal prerequisite for this course

Pricing
Earlybird - $2,625 / General - $3,500
Certified Change Professional Allegra Academy digital badge

All participants receive a certified digital badge.

Certification details

- Next training dates -
Melbourne , 23 - 25 Jul 2025
Venue in Melbourne TBC
From $2,625

What you will receive

Change Professional badge

Official certification

A digital badge to showcase competency as a 'Change Professional' on your CV and social networks.

The Change Space logo

Online resources

3 months access to The Change Space with guides, templates and materials.

Caroline Mills

Mentor support

Ongoing mentorship from our industry-leading change practitioners to support your journey.

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Templates & workbook

A collection of free change management templates you can use for your job role or clients.

Course outline

The course is designed to be fun and interactive, providing ‘hands-on’ learning through examples and real-life case studies. The course covers the end-to-end lifecycle of Organisational Change, providing a framework for participants, irrespective of the methodology that the business uses.

How to establish the case for change

Learn the rationale behind needing to adapt and evolve in response to shifting market conditions, emerging technologies, or evolving organisational goals, ensuring continued growth, efficiency, and competitiveness.

How to define and design change

Learn how to clearly assess the current state and set specific and measurable goals for the desired future state.

Planning for and governing change

Learn how to develop a structured roadmap with clear objectives, timelines, and resource allocation, while establishing strong leadership, governance, and communication frameworks to guide and monitor the change process.

How to do a change impact assessment

Learn our proven approach for conducting a change impact assessment, including templates you can keep and use on your own projects.

Defining the target operating model

We will walk you through our proven approach for conducting a Target Operating Model (TOM) and how it can become the blueprint of an organisation's vision by aligning operating capacities and strategic objectives.

Roles and responsibilities within a change iniative and beyond

We will show you how to better understand key stakeholders, assign clear ownership of tasks, and ensure accountability at every level, to drive change effectively and sustain it long-term.

Stakeholder management during change

Learn how to identify, engage, and communicate with key stakeholders to address their concerns, gain their support, and ensure their involvement throughout the change process and beyond to ensure successful outcomes.

Advocating for change through key sponsors

Learn how to garner the active involvement and commitment of senior leaders to advocate for and drive the change, providing necessary resources, support, and leadership to ensure its successful implementation and acceptance across the organisation.

The psychology behind how individuals react to change

Learn how individuals and groups react to, process, and adapt to change, addressing emotional responses, resistance, and motivation to ensure smoother transitions.

Engaging and mobilising leaders during change

Learn how to empower your organisation's leaders to champion change, communicate its vision, and inspire their teams to actively support and contribute to the successful implementation of the change initiative.

How to lead behavioural change in individuals

Learn how to influence individuals' mindsets and actions through clear communication, role modeling, support, and reinforcement to foster lasting shifts in behavior aligned with organisational goals.

Preparing employees for change and managing resistance

Learn how to provide clear communication, addressing concerns, offering training and support, and fostering a culture of openness, to ensure employees are equipped and motivated to embrace a change transition.

Assessing the change readiness capability of an organisation

Learn how to establish an organisation's preparedness to successfully implement change, including the willingness, capability, and resources needed to adapt to new processes, strategies, or structures.

Enabling the organisation to transition through change

Learn how to develop processes, structures and strategies that will be integrated by the organisation and it's people to successfully transition through change.

How to sustain change long-term

Learn how to embed new practices into an organisation's culture, continuously reinforcing behaviors, and monitoring progress to ensure the change remains effective and integrated over the long term.

Developing a Qi Mindset

Quantum Intellect (QI) is our proprietary system for developing a mindset towards cultivating focus on continuous improvement, adaptability and resilience. It is about promoting embracing change as an opportunity for growth while fostering a proactive and balanced approach to challenges.

How to build a ChangeFit® culture

ChangeFit® is our proprietary framework designed to help all levels of an organisation understand and manage constant change and its associated health and wellbeing impacts. We will demonstrate how to develop a ChangeFit® culture within the organisation and its people, promoting  awareness and understanding of what happens when we experience change, with tips, tools, and practical insights that we can incorporate into our everyday lives, both at work and at home, to support our overall health and wellbeing.

Who should attend?

Executives

Learn valuable ways to drive your organisation forward, successfully adapting to any type of change with proven industry methodology.

Managers & Leaders

Learn how to manage your team more effectively, especially during change, adding new skills to boost your personal career goals.

Change Practitioners

For those already working within the industry, this course offers valuable experience to advance further into specialist managerial roles.

Other Professionals

This course is a great starting point into a burgeoning industry, helping boost your CV and opening new doors of opportunity.

Butterfly

Lead the Way...

Our course in organisational change will create the depth of experience, capability, and talent required to lead and transform in this constantly changing marketplace. The certificate will help you stand out from the crowd!

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Core Business Capability

Organisational change is now considered a Leadership and Organisational Capability.

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Pathway for further growth

Organisational change is a core competency for many roles in senior management.

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High-performing organisations

Organisational change capability is now considered in the top five requirements of high-performing organisations.

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High-performing individuals

Understand and have proven organisational change.

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Core competency for transformation

Being ahead of the competition means having a depth of knowledge and experience to adapt and transform organisations quickly.

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Boost your resume

Fully accredited, this course will add an in-demand skillset to your resume, opening opportunities to move forward in the change management industry.

This course may lead to roles including...

Lead change
Senior change manager
Change manager
Communications manager
Senior change analyst
Change comm. analyst
Change consultant
Org. development consultant

A practical, hands-on learning experience

The course is designed in a way to support all learning styles. The structure will support and demonstrate to you via practical application how to put into effect what you learn.

People studying together

Focused Courses

Supporting cohorts and group learning. These courses are designed to connect the dots and bring everyone together.

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Digital and Virtual

Leveraging The Change Space, all participants can connect virtually with access to bite-sized learning and information supported by live and recorded webinars.

Business people using screens to demonstrate

Practical and Hands-On

Using real-life case studies, students learn through practical application of their knowledge.

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Mentors

Ongoing support available through mentors that support everyone to be successful.

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Pathway for Further Learning

This course provides an ongoing pathway for those who want to further their knowledge and growth in this area.

Caro and Tracey presenting a workshop

Leading industry presenters

Join our experienced change managers who will teach you the same methods they successfully use to lead change projects for many of Australia's leading organisations.

The event stimulated active participation and discussion among attendees. The content was thought-provoking and a good opportunity to refresh.

- Industry Professional

I think the session was very engaging and Caroline really knew what she was talking about and how to get her message across.

- Industry Professional

I really enjoyed Caroline's presentation. I like how she breaks down concepts into bite-size chunks that resonate and are much more memorable.

- Industry Professional

Caro and Tracey generously shared their experiences, and their delivery styles kept the content interesting, leaving me wanting more.

- Workshop Participant

The session with Caroline was nothing short of OUTSTANDING! There was so much to take away and apply with conscious enthusiasm.

- Workshop Participant

We run regular leadership sessions, and yours was one of, if not the best, we have had. People have been talking about your session all day!

- Large

You were engaging, informative, and fun, imparting great information and experience. The audience was engaged, and I heard lots of positive comments.

- Large

This workshop gives you invaluable and helpful tools and is worth investing time in! Great place to connect with like-minded change practitioners.

- Neetika Gulati

There's an expression, "If you want to be the best, learn from the best". Caroline and Tracey are the best, and I highly recommend their courses

- Neil Cater

I highly recommend learning from the best, and with Caroline and Tracey, you cannot get much better than this.

- Neal Lynch

I wouldn’t be where I am today without Caro and Tracey's thought leadership and amazing skill set.

- Linda Robinson

Tracey was a vibrant facilitator with vast change knowledge. Thank you for reinvigorating my love of change and sharing great insights with the group.

- Course Participant

The passion and wealth of knowledge of Tracey enabled you to identify how to lift your change strategy to an enterprise approach.

- Course Participant

You have so much great knowledge, and I really loved the Change Impact Assessment Workshop.

- Workshop Participant

It was a wonderfully informative session, and I got a lot out of it . Thank you for such relevant and infectious interactions.

- Workshop Participant

The workshop was a great combination of technical/tools aspects, case studies, advice and insights into aspects like engaging leadership.

- Workshop Participant

The interactivity was great, it was very interesting, and you were both so passionate - it was hard not to be enthused and engaged!

- ANZ Employee

Thank you Caro, Tracey and Allegra. I felt privileged to join the workshop. Congrats on a great course, your knowledge and experience shines!

- Workshop Participant

Thank you for the workshop. It was fantastic, clear and concise and provided the opportunity to hear real-life experiences and put theory into practice.

- Workshop Participant

Caro and Tracey were brilliant in facilitating PowerPlus for Women - listening, encouraging, and holding a safe space for us to be vulnerable.

- Libby Pearce

Thanks so much for sharing the slides and for the super presentation yesterday – I found it incredibly valuable and very relevant to where I’m at on the project I’m working on!

- Kate Napier

From contractor care, to networking events and personal growth, your outstanding reputation in the Melbourne Change Management community is rightly deserved.

- Adam Dale

I just wanted to let you know how valuable your presentation was this morning. Thank you so much and I hope you will be presenting more in the near future.

- Che Broekman

So much fun! Really practical and hands-on. I think everyone should be learning these skills. Thanks team.

- Lori Tamaki

Thanks for the Change Impact Assessment workshop today. It went above and beyond and really helped me increase my knowledge and skills around change.

- Jenny Dyson

Become a leader in organisational change and take your career or organisation to the next level!

Or call 1300 444 225 for more more information

To ensure the successful execution of our course and a positive experience for participants, we require a sufficient number of registrations for the course to proceed. In the unlikely event of a course rescheduling or cancellation, we will promptly notify you via email.