Become a reflective leader driving change using creative and innovative thinking

The course is designed for Executives, Leaders and those looking to advance and enhance their careers by being able to manage and lead organisational change. It is designed as a practical ‘hands-on’ approach to learning, supported by real-life case studies.

The course provides participants opportunities to share their insights and ask questions in an open and supportive environment. As part of the course, the participant receives access to The Change Space, providing bite-sized digital content to support the learning journey.

Duration

The course is held over three consecutive days in a face-to-face setting.

Prerequisites

There is no formal prerequisite for this course.

Pricing

Take advantage of our Early Bird offer and secure your spot for only $2,625. After the Early Bird deadline, you can still purchase a General ticket for $3,500.

Disclaimer

To ensure the successful execution of our course and a positive experience for participants, we require a sufficient number of registrations for the course to proceed. In the unlikely event of a course rescheduling or cancellation, we will promptly notify you via email.

- Next course dates -

Melbourne , 23 - 25 Jul 2025
Venue in Melbourne TBC
register

What you will receive

Change Professional badge

Official certification

A digital badge to showcase competency as a 'Change Professional' on your CV and social networks.

The Change Space logo

Online resources

3 months access to The Change Space with guides, templates and materials.

Caroline Mills

Mentor support

Ongoing mentorship from our industry-leading change practitioners to support your journey.

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Templates & workbook

A collection of free change management templates you can use for your job role or clients.

Course outline

The course is designed to be fun and interactive, providing ‘hands-on’ learning through examples and real-life case studies. The course covers the end-to-end lifecycle of Organisational Change, providing a framework for participants, irrespective of the methodology that the business uses.

  • The Case for Change
  • Defining and designing the change
  • Planning and governing change
  • Assessing change impacts
  • Defining the target operating model
  • Roles and responsibilities
  • Stakeholder management
  • Sponsorship
  • The psychology of change
  • Engaging and mobilising leaders
  • Leading behavioural change
  • Preparing employees for change
  • Managing resistance to change
  • Change readiness
  • Enabling the organisation to transition
  • Sustaining the change
  • Developing a Qi Mindset
  • Building a ChangeFit ® culture

Who should attend?

Executives

Learn valuable ways to drive your organisation forward, successfully adapting to any type of change with proven industry methodology.

Managers & Leaders

Learn how to manage your team more effectively, especially during change, adding new skills to boost your personal career goals.

Change Practitioners

For those already working within the industry, this course offers valuable experience to advance further into specialist managerial roles.

Other Professionals

This course is a great starting point into a burgeoning industry, helping boost your CV and opening new doors of opportunity.

Butterfly

Lead the Way...

Our course in organisational change will create the depth of experience, capability, and talent required to lead and transform in this constantly changing marketplace. The certificate will help you stand out from the crowd!

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Core Business Capability

Organisational change is now considered a Leadership and Organisational Capability.

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Pathway for further growth

Organisational change is a core competency for many roles in senior management.

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High-performing organisations

Organisational change capability is now considered in the top five requirements of high-performing organisations.

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High-performing individuals

Understand and have proven organisational change.

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Core competency for transformation

Being ahead of the competition means having a depth of knowledge and experience to adapt and transform organisations quickly.

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Boost your resume

Fully accredited, this course will add an in-demand skillset to your resume, opening opportunities to move forward in the change management industry.

This course may lead to roles including...

Lead change
Senior change manager
Change manager
Communications manager
Senior change analyst
Change comm. analyst
Change consultant
Org. development consultant

A practical, hands-on learning experience

The course is designed in a way to support all learning styles. The structure will support and demonstrate to you via practical application how to put into effect what you learn.

People studying together

Focused Courses

Supporting cohorts and group learning. These courses are designed to connect the dots and bring everyone together.

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Digital and Virtual

Leveraging The Change Space, all participants can connect virtually with access to bite-sized learning and information supported by live and recorded webinars.

Business people using screens to demonstrate

Practical and Hands-On

Using real-life case studies, students learn through practical application of their knowledge.

Man coaching a lady at her desk

Mentors

Ongoing support available through mentors that support everyone to be successful.

Smiling young professional lady

Pathway for Further Learning

This course provides an ongoing pathway for those who want to further their knowledge and growth in this area.

The event stimulated active participation and discussion among attendees. The content was thought-provoking and a good opportunity to refresh.

- Industry Professional

I think the session was very engaging and Caroline really knew what she was talking about and how to get her message across.

- Industry Professional

I really enjoyed Caroline's presentation. I like how she breaks down concepts into bite-size chunks that resonate and are much more memorable.

- Industry Professional

Caro and Tracey generously shared their experiences, and their delivery styles kept the content interesting, leaving me wanting more.

- Workshop Participant

The session with Caroline was nothing short of OUTSTANDING! There was so much to take away and apply with conscious enthusiasm.

- Workshop Participant

We run regular leadership sessions, and yours was one of, if not the best, we have had. People have been talking about your session all day!

- Large

You were engaging, informative, and fun, imparting great information and experience. The audience was engaged, and I heard lots of positive comments.

- Large

This workshop gives you invaluable and helpful tools and is worth investing time in! Great place to connect with like-minded change practitioners.

- Neetika Gulati

There's an expression, "If you want to be the best, learn from the best". Caroline and Tracey are the best, and I highly recommend their courses

- Neil Cater

I highly recommend learning from the best, and with Caroline and Tracey, you cannot get much better than this.

- Neal Lynch

I wouldn’t be where I am today without Caro and Tracey's thought leadership and amazing skill set.

- Linda Robinson

Tracey was a vibrant facilitator with vast change knowledge. Thank you for reinvigorating my love of change and sharing great insights with the group.

- Course Participant

The passion and wealth of knowledge of Tracey enabled you to identify how to lift your change strategy to an enterprise approach.

- Course Participant

You have so much great knowledge, and I really loved the Change Impact Assessment Workshop.

- Workshop Participant

It was a wonderfully informative session, and I got a lot out of it . Thank you for such relevant and infectious interactions.

- Workshop Participant

The workshop was a great combination of technical/tools aspects, case studies, advice and insights into aspects like engaging leadership.

- Workshop Participant

The interactivity was great, it was very interesting, and you were both so passionate - it was hard not to be enthused and engaged!

- ANZ Employee

Thank you Caro, Tracey and Allegra. I felt privileged to join the workshop. Congrats on a great course, your knowledge and experience shines!

- Workshop Participant

Thank you for the workshop. It was fantastic, clear and concise and provided the opportunity to hear real-life experiences and put theory into practice.

- Workshop Participant

Caro and Tracey were brilliant in facilitating PowerPlus for Women - listening, encouraging, and holding a safe space for us to be vulnerable.

- Libby Pearce

Thanks so much for sharing the slides and for the super presentation yesterday – I found it incredibly valuable and very relevant to where I’m at on the project I’m working on!

- Kate Napier

From contractor care, to networking events and personal growth, your outstanding reputation in the Melbourne Change Management community is rightly deserved.

- Adam Dale

I just wanted to let you know how valuable your presentation was this morning. Thank you so much and I hope you will be presenting more in the near future.

- Che Broekman

So much fun! Really practical and hands-on. I think everyone should be learning these skills. Thanks team.

- Lori Tamaki

Thanks for the Change Impact Assessment workshop today. It went above and beyond and really helped me increase my knowledge and skills around change.

- Jenny Dyson

Become a leader in organisational change and take your career or organisation to the next level!

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Or call 1300 444 225 for more more information