Helping organisations manage change, risk and disruption when launching a new Enterprise Resource Planning (ERP) system
An ERP system is a significant step forward for your organisation, presenting usually a significant transformation to your ways of working. At Allegra, we get in at the ground floor of your digital transformation and support you in building a strong foundation of good governance, good change management and good risk management.
Seeing use across multiple industries such as construction, governments, healthcare, information technology, finance and more, we recognise that an ERP will always be a custom fit solution. From the front end to the back end, an ERP transformation will touch on every part of your business, which we intend to capture, analyse, and build a strong change plan that meets the needs of your business.
Delivering unique change solutions for our clients’ needs is our speciality. Whether your ERP implementation needs in-depth change impact analysis and change planning or just some support to your team with communications plans or a training needs assessment, Allegra is ready to deliver the tools you need to find success.
MANAGING CHANGE IS CRITICAL TO THE SUCCESS OF ANY ERP IMPLEMENTATION!
More than 70% of recently implemented ERP initiatives will fail to fully meet their original business use case goals. As many as 25% of these will fail catastrophically. (Gartner, 2023)
Our approach to ERP implementation
Allegra is focused on supporting clients every step of the way, delivering the strategies and capabilities that underpin successful and measurable transformations.
We understand that implementing an ERP system is a transformative step for any organisation. This is why we approach our work with flexibility when partnering with our clients. Every organisation is different, and we aim to create a team of consultants that works easily alongside your own project resources.
A flexible approach tailored to the needs of your organisation
Communicating change
Develop clear and transparent change and communication for transparency and trust
Stakeholder assessment
Assess the needs of each key stakeholder to tailor a specific ERP change & implementation solution for you
Demonstrate benefits
Demonstrate the benefits of the new ERP system to create effective strategies to manage resistance and build buy-in.
Executive support
Ensure strong and visible support from top management to reinforce the importance of the ERP implementation and motivate employees.
Risk management
Proactively identify and address risks associated with the ERP, minimising disruption.
Develop leaders
Build change leadership capability across your organisation.
Training programs
Analyse your training needs to offer additional support for groups and people within your organisation.
Monitor performance
Monitoring the success of the initiative in stages, making adjustments and adapting where needed.
Program Governance
During ERP transformation it is important to bring visibility and governance to the change program. Program governance is an integral part of ERP management.
Industry-specific ERP change management strategies
Our approach is tailored to the complexities and challenges different industries face when it comes to managing change. Since 2005 we have worked closely with all types of organisations and have a deep understanding and working knowledge how to best help tackle organisational change from ERP systems.
Government
ERP implementations in government, whether is federal, state or local, require strict adherence to regulations, transparency, and data security. Allegra looks to employ a solid Change Plan to address the unique challenges of public sector workflows, employee resistance, and the need for training. Compliance, adaptability and stakeholder engagement are the name of the game here as well as gaining buy-in from various departments and maintaining public trust.
Construction
The construction industry requires ERPs that handle complex project management, supply chain logistics, and labour coordination. A good ERP narrows the distinction between field and office staff by improving communication and data integrity across the business. However, an ERP is always complex, and change management is crucial in minimising disruptions to ongoing projects and ensuring smooth adoption of new processes and technology amongst a diverse workforce.
Finance and Banking
For financial services, we recognise that ERP systems must integrate seamlessly with your existing financial applications and ensure compliance with industry regulations. Change management in this case, is all about data security, accuracy, and regulatory compliance while ensuring that your employees are trained to use the new system as effectively as the old one. A clear roadmap and standardised transfer processes is key for any financial data migration.
Manufacturing
In manufacturing, ERP implementations are all about streamlining production planning, inventory management, quality control, and supply chain optimisation. We know that adopting new systems can be challenging, especially when it comes to aligning the workforce and ensuring cross-departmental collaboration. That's why our change management approach focuses on reducing downtime, providing targeted training, and handling any resistance—particularly from long-tenured employees used to legacy systems.
Information Technology
For the IT industry, ERP systems need to support your development style (such as agile), integrate with various tools, and scale easily as your business or technology base grows. We understand that change management in IT is about more than just technology—it's about aligning stakeholders around a shared vision for digital transformation. We prioritise fostering a culture of continuous improvement while addressing concerns around data integration.
Energy
In the energy sector, ERP systems must manage everything from asset management and regulatory compliance to complex billing structures. Our change management strategy is focused on easing the transition from legacy systems, ensuring you stay compliant with environmental and safety regulations, and managing stakeholder expectations effectively. We provide clear communication on the benefits of the new system and comprehensive employee training to help overcome resistance to change.
HR and Payroll
Getting pay right for an organisation is crucial so we recognise that when it comes to your HR department, integrating a new ERP system presents significant risk for your people. Our change strategy aims to get in at the start of your journey and ensure your employee’s data and pay remains accurate, secure and compliant throughout the entire implementation process. Financial data security is paramount and our process prioritises transforming your current state without leaving anything behind
REAL-WORLD RESULTS
Financial Institution ERP case study
We helped a large financial institution transition to a new ERP system, providing an impact analysis, change capability uplift and organisational training as part of the initiative.
Allegra Consulting brought invaluable expertise to our ERP implementation, extending far beyond traditional change management.
Their deep understanding of the broader impacts of the ERP on our operating model was crucial. They set up robust change governance structures and crafted a clear, change strategy and plan that guided us smoothly through the process.
With their extensive experience, Allegra gave us great advice on the potential pitfalls of an ERP implementations and steered us clear of these. Their proactive approach ensured a seamless integration of the new system, that was adopted well by our people.
- Senior Executive
