Allegra assessed the project delivery approach, reviewed the operating model, and built a change management framework to address the challenges of growth.

Sector: IT & technology

A company experiencing rapid growth often has many competing initiatives to deliver. Change can expose vulnerabilities in project delivery, create stress among individuals, and affect the realisation of benefits.

Challenge

Allegra was engaged by a major US information technology company to enhance their program delivery for a key client, which had experienced a rapid increase in the number of projects. Despite the growth, there were concerns about the initiatives' integration into the business and the realisation of benefits. Allegra's scope included transforming the project delivery approach, reviewing the operating model, and implementing a change management framework.

Deliverables

  • Conducted a comprehensive evaluation of the existing program portfolio's maturity using a diagnostic framework. 
  • Formed a cross-functional working group of subject matter experts. Guided the group in creating a new approach to project delivery, quality assurance, and design. 
  • Updated the existing governance structure and processes with a customer-centric focus and clarified roles and responsibilities to enhance effectiveness.
  • Reviewed and updated the project delivery methodology, transitioning from a Waterfall approach to a hybrid "WAgile" methodology (a mix of Waterfall and Agile methodologies).
  • Created target operating model principles outlining key business elements and defining the desired state for operations.
  • Developed project and change management artefacts to support the new ways of working and the “WAgile” methodology.
  • Accelerated the development of a ChangeFit® culture by enhancing confidence and change capability in leaders through a series of leadership workshops.
  • Conducted a series of weekly Change Leadership webinars for the broader team to disseminate knowledge and foster a culture of change within the organization.
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